What gets modelled at the top

Hi Reader,

Hope your week is holding up.
I published something this week that I keep thinking about. Wanted to get it to you directly.

It is about something I see across almost every organisation I work with in aged care right now, and I think it is sitting in yours too.

What the reflective practice conversation in your organisation looks like depends almost entirely on whether it is visible at the top.

Your operational leaders are not burning out from lack of skill.

They are burning out inside a culture where thinking time has become the thing that gets moved. Where back-to-back is the norm at every layer. Where protected space to think has quietly been defined as a luxury by the schedules of the people above them.

A nationwide Australian study published this month found 56% of residential aged care workers are experiencing elevated burnout. Moral injury compounds specifically at the supervisor and leadership layer. Not the frontline. The middle.

The people watching how you spend your time and drawing their own conclusions.

The reform environment is not creating breathing room. The compliance load is not easing. The decisions that need your clearest thinking are not getting fewer.

What is modelled at the executive level either builds the conditions for good leadership across the organisation, or quietly strips them out.

I wrote about what that actually costs, and what changes when it shifts, in this week's article on the Hyphae Network blog.

What the operational layer is absorbing on your behalf

Reply if it resonates. Even one line.
I am trying to understand what this looks like from where you sit, not just from the research.

Talk soon,

Samantha
Managing Director + Founder, Hyphae Network hello@hyphaenetwork.com | hyphaenetwork.com

PO Box 1390, East Victoria Park, WA 6981
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